Call Center Representative - Remote Arkansas

Join Gainwell as a Call Center Representative - Remote Arkansas to contribute to a team that solves business challenges and enhances the way we work and grow. As a remote position based in Arkansas, you'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. Requirements Handle Inbound calls from providers regarding CVO/Provider Enrollment Creates CTN for each call as a record Escalate Concerns and issues to management as needed Participates productively as a member of a team Completes tasks beyond general support level Accepts instruction and direction from leadership Identifies, prioritizes, and resolves some issues independently, and escalates more complex questions or issues appropriately Complies with contract requirements, business unit rules and related legal regulations Benefits Health benefits (medical, dental, and vision) 401(k) with company match Flexible vacation policy Career growth and advancement opportunities A company-provided computer is supplied for work use Originally posted on Himalayas