IT Support Lead

We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1, Level 2, and Level 3. The role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across end-user services, core IT infrastructure, and business-critical applications. Requirements Leadership and management experience IT support experience Service reliability and operational excellence Cross-functional team management Communication and coordination Benefits Flexible working hours Competitive compensation Health insurance Vacation Sick leaves Holidays Paid maternity/paternity leave Access to learning & development center Virtual team buildings and social activities Originally posted on Himalayas