Senior Performance Client Success Manager

At Thryv , we're a team that lives by teamwork. However, it's not the work that drives us, it's the respect, trust, and care for each other that defines us as a team. We're a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We're always looking for the best and brightest team players to join us. Requirements Leads the onboarding experience for Thryv and Thryv Marketing clients Effectively educates, demonstrates, and recommends relevant features and lead handling based upon the client's goals Ensures the client's campaign program is fulfilled and launched according to the primary focus/service Provides on-demand support for clients and sales partners Proactively recommends optimization strategies for underperforming and escalated accounts Facilitates client issue resolution during onboarding and strategy calls Proactively optimizes lead volume and quality by analyzing campaign performance and adjusting strategies Benefits Competitive medical, dental, and vision plans 401(k) savings plan with company match Continuing education benefits with tuition assistance programs One week of paid time off at the end of the year Originally posted on Himalayas